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Struggling to Pay Your Rent?

close up of store cards and a calculatorIt’s really important that you get in touch with us as early as possible to discuss any problems. If we don’t know, we can’t help.

If you find yourself falling behind with your rent, it’s important you work with us to resolve the situation. We can help set up an affordable repayment plan for you to manage your rent payments and any arrears. If you don’t pay your rent, you risk losing your home.

If you are in arrears:
  • ​Don’t ignore the problem - speak to your Neighbourhood Officer or contact our Money Advice Team.
  • Don’t ignore our letters or telephone calls regarding rent arrears.
  • Don’t borrow money from door-to-door or payday lenders as it can make the problem worse.

You can also manage your account by setting up a 'My GGHT' account - sign up for your own account here.  With your My GGHT account you can keep on top of your rent account - check your balance, see your payments and print your statements, 24 hrs a day, 7 days a week.

There are also lots of easy ways to 'pay your rent' - online (using AllPay), Direct Debit, using a mobile App, telephone, standing order, by post, at your local shop!  Find out more, on our Ways to Pay Your Rent page.

There are also lots of handy hints and tips to help you manage your money, in our Money Matters section.