When you contact us to report a repair, your repair request will typically fall into one of the following categories.
Emergency Repairs – these are faults that could seriously damage your health or the property and are dealt with within 4 hours. In an emergency you should call 01925 452452.
Non-Emergency Repairs - for all non-emergency jobs we will offer an appointment within 15 working days.
Planned Improvements - if several properties have a similar non-urgent problem, we’ll carry out the repair as part of a planned home improvements programme.
Rechargeable Repairs - a rechargeable repair is something that is the tenants responsibility but they have requested GGHT to carry out.
Find out more about Emergency Repairs, Non-Emergency Repairs, Planned Repairs and Rechargeable Repairs below.