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 STORM ARWEN | Please be aware that we are currently experiencing a high volume of calls. Thank you for your patience. 

Repairs & Online Services

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My GGHT account holders

If you used to have a My GGHT account, you'll need to re-register for online services on our new website.

New to online services?

If you’re the named tenant on the tenancy you can manage your home much more easily by making payments, checking your rent balance and reporting repairs online.

Before you can use our online services, you’ll need to set up your account using:

  1. An email address – choose one you use regularly
  2. A password – try to make this one you’ll remember easily

You’ll also be asked for a tenancy reference number, you can request this here.

About tenancy reference requests

We can only issue tenancy reference requests if you’re the lead, named tenant on the tenancy.

We aim to respond to tenancy reference requests within 4 hours but at busy times this may take a little longer. Please try to be patient with us.

Once you’ve received your tenancy reference number, setting up your account only takes a few minutes and makes managing your home much more convenient.


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Repairs & Online Services

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