COVID-19 (2021): We are still experiencing a high demand so might not respond as quickly as you're used to.  Keep updated on our services during Covid and lockdown here. Thanks for your patience.  

Our homes

How do I apply to rent a home?

Step 1 – Getting ready

Moving home can be expensive, especially if you’re setting up home for the first time.

We don’t charge big deposits or fees, but we may ask you to pay at least one week’s rent in advance, even if you’re on housing benefit.

We advise putting money to one side to cover these expenses.

Step 2- Applying

If you’re interested in renting a home from us, you’ll need to register with  Under One Roof

You must be over 18 and meet certain eligibility criteria.

You may not be able to join Under One Roof if:

  • You earn more than £60,000 a year or own assets worth more than £24,000
  • You have been found guilty of unacceptable behaviour in the past
  • You owe money for housing related costs

The application must be done online.

Once you’ve submitted your online application, we'll check the information you've given us is correct and that you can provide evidence to support your situation and the housing band you've been given. 

You may need to provide information from support agencies or other professionals that you're involved with. Don't worry, we'll let you know what information you'll need to provide and when.

Step 3 – Bidding

You'll be directly matched when available homes, that you meet the criteria for, become available in the areas you have chosen.

You won't be able to see which homes are available or choose ones you're interested in.

You can tell us which areas you'd most like to live in but Under One Roof can't guarantee that homes in these areas will be available.

Step 4 - Allocation

Once we've checked your application details, we'll send your information over to the relevant landlord. This is called a nomination.

The landlord will then contact you directly and carry out their own checks. This may include an affordability check. If you meet their criteria you'll be made an offer and invited to view the property.

Step 5 - Viewing

Once all checks are complete, we'll arrange an appointment to show you the property.

If you accept it, we'll get it ready and arrange a time or you to sign a tenancy agreement. After this you'll get your keys and can move in!


Check mark in a speech bubble

Benefits & Money Advice

House with speech bubble containing a question mark

Rent & Payments

Adjustable wrench with an exclamation mark

Repairs & Online Services

House with heart in the middle

Our homes