ONLINE SERVICES DOWN FROM 23 SEPT, 4PM:  We are upgrading our online services portal, you will not be able to access your online account until the morning of Tuesday 28th September. All our other services remain unaffected.

Due to the system upgrade, we are only able to take Emergency Repairs (something which could seriously damage your health or property), which you can report by calling 0800 678 1894 or emailing

Apologies for any inconvenience.

Keeping you safe

Domestic abuse support

No-one should live in fear of abuse or violence from a spouse, partner or any other member of their household.  Domestic abuse affects the whole family. Don't suffer in silence, talk to someone that can help. 


  • Domestic violence and abuse can be actual or threatened and can happen once every so often or on a regular basis.  
  • It can happen to anyone, in all kinds of relationships.
  • People suffer domestic abuse regardless of their social group, class, age, race, disability, sexuality or lifestyle.
  • The abuse can begin at any time – in new relationships or after many years together.
  • Children are affected by domestic abuse both in the short and long term.

In an emergency, always dial 999 - if you are unable to speak always press '55' when prompted to confirm an emergency.

Your local support services

If you are a Torus Warrington tenant you can contact us to discuss making your property more secure or to discuss your options in relation to housing.  If you are seeking emergency accommodation in relation to domestic abuse you can contact the 24 hour helpline on 01925 220541.  Find out more at Open The Door Cheshire.

For further help and support:

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