OCTOBER: Due to an extremely high level of calls to our 0800 number you may have trouble getting through. If not an emergency, please email info@torus.co.uk, use your online account or possibly call another day. Apologies for any inconvenience.

COVID-19 (2021): Keep updated on services here. Thank you.  

Repairs service

Repairs during Covid-19:

We are experiencing high demand so might not respond as quickly as you're used to.

Service Update (October 2021): Repairs and Maintenance – possible delays
Following the implementation of a new IT system we are currently experiencing some initial teething problems, resulting in delays with some repairs.  Please bear with us as we are working as hard as we can to get everything back to normal.  Thank you for your patience and we are sorry for any inconvenience.