January 2022: Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system, but we’re here for you.  Apologies for any inconvenience.  Keep updated on our services here.   

My tenancy

We offer a number of services to ensure that you are able to live in a home that is kept to a decent standard in a place where you can live in peace and comfort.

You will sign a tenancy agreement when you become one of our tenants, which is a legal contract between you and your landlord, Torus 62 Limited.  Your tenancy agreement details our responsibilities to you and your responsibilities to us. You must keep to the terms and conditions of your tenancy.

A Neighbourhood Officer will be designated to look after your area and you can get help from them if you have any issues with your tenancy. You can find out who your Neighbourhood Officer is here.

Email us at info@torus.co.uk if you have any questions about your tenancy agreement.