To protect you and prevent the spread of coronavirus, we will only respond to emergency and urgent repairs until further notice. You can no longer report repairs online. Please phone with emergency/urgent repairs only. Thanks for your patience. Find out more about repairs and Torus services here.  

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Contact us

There are a few things you can contact us about right here, on our website

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Submit a repair

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Make a payment

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View your balance

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Report a problem

Looking for help?

If you're looking for advice and information, have you tried our help centre?

  

Our offices are open Mon – Fri 9am – 5pm
Phone lines are open Mon - Fri 8am -5pm