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ONLINE SERVICES DOWN FROM 23 SEPT, 4PM: We are upgrading our online services portal, you will not be able to access your online account until the morning of Tuesday 28th September. All our other services remain unaffected.
Due to the system upgrade, we are only able to take Emergency Repairs (something which could seriously damage your health or property), which you can report by calling 0800 678 1894 or emailing info@torus.co.uk.
Apologies for any inconvenience.
Customer Area
Welcome to our customer area. This is where you’ll find everything you need to know about paying your rent, reporting repairs, managing your home and more.
- 1. Information to help you
- 2. Information about your home
To check your rent account, make a payment or report a repair please log in or register for an online account. Can't find what you're looking for? Visit our help centre.
This is where you'll find practical advice about repairs, the day-to-day upkeep of your home and the important inspections and checks we make to keep you and your family safe, warm and secure.
To check your rent account, make a payment or report a repair please log in or register for an online account. Can't find what you're looking for? Visit our help centre.
This is where you'll find practical advice about repairs, the day-to-day upkeep of your home and the important inspections and checks we make to keep you and your family safe, warm and secure.
Check out our help centre for answers to commonly asked questions and up-to-the-minute advice.